Privacy Policy and Data Protection

Categories of Processed Data

We process the data you provide through contact forms (name, email address, phone number, message content), as well as technical data collected automatically: IP address, browser type and version, operating system, pages accessed, visit duration, and other browsing statistics. This information is necessary for the proper functioning of the platform and for improving our cybersecurity services.

Purpose and Legal Basis for Processing

Data is used exclusively to respond to your requests, provide technical support, monitor and improve IT infrastructure security, and comply with legal obligations (GDPR, ISO 27001). The legal basis is explicit consent (Art. 6(1)(a) GDPR) and legitimate interest (Art. 6(1)(f) GDPR) regarding network security and fraud prevention.

Cookies and Tracking Technologies

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand platform usage. You can manage cookie preferences in your browser settings. Refusing non-essential cookies does not affect access to the core content of the site.

Data Storage and Security

Data is stored on secure servers within the European Union, with restricted access and AES-256 encryption for data at rest and TLS 1.3 for transmissions. The retention period is limited to 24 months from the last interaction, after which data is deleted or anonymized. We implement technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.

Data Transfer and Sharing

We do not sell, rent, or share personal data with third parties, except for essential service providers (web hosting, email services, analytics platforms) who act as data processors and adhere to the same privacy standards. All our partners are carefully selected and sign confidentiality agreements compliant with GDPR.

Your Rights and Privacy Contact

As a user, you have the right to access, rectify, delete, port your data, restrict processing, and withdraw consent at any time. To exercise these rights or for any privacy-related questions, you can contact us at the email address or phone number indicated below. We respond within a maximum of 30 days.

User Rights You have the right to request access to personal data, rectification, deletion, portability, and restriction of processing. You may also lodge a complaint with the supervisory authority (ANSPDCP). We do not make misleading statements, use false urgency, claim unheld official approvals, or guarantee results without concrete evidence.

Privacy Contact Splaiul Brăduțului no. 5/7, bl. A, ap. 9, 0230263156, info@marchealombre.com. Last updated: May 15, 2025. For GDPR requests, please write to us at the email address above.

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